⭐ Return & Refund Policy (7 Days)

I want you to be satisfied with your purchase. If something is wrong with your order, you have 7 days from the date you receive your package to request a return or refund.

✔ Eligible for Return/Refund

You may request a refund if:

• Your item arrives damaged
• You receive the wrong item
• The item is defective
• The item is not as described

To start a return, email me within 7 days with:

• Your order number
• Photos of the issue
• A short explanation of the problem

I respond within 48 hours.

❌ Not Eligible for Return/Refund

Returns or refunds are not offered for:

• Buyer’s remorse
• Changing your mind
• Ordering the wrong size
• Items that have been worn, used, or altered
• Requests made after the 7‑day window

✔ Return Process

If your request is approved:

• You may be asked to return the item (case‑by‑case)
• Refunds are issued to your original payment method
• Processing time depends on your bank or payment provider

✔ Lost or Stolen Packages

If the carrier marks your package as delivered but you didn’t receive it, please contact your local carrier. I cannot replace orders stolen after delivery.

✔ Contact

For return or refund requests, email:
cathybb@protonmail.com