Shipping Policy

Processing Time
Orders are processed within 1–3 business days.
(Processing time does not include weekends or holidays.)

Shipping Times
Estimated delivery times:

  • USA: 7–15 business days
  • Canada: 10–20 business days
  • International: 10–25 business days

Shipping times may vary due to customs, weather, or carrier delays.

Tracking Information
A tracking number will be provided once your order ships.
Tracking updates may take 24–72 hours to appear.

Incorrect Address Disclaimer
Please double‑check your shipping address at checkout.
I am not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages
If a package is marked “delivered” but you did not receive it, please contact your local carrier.
I cannot replace or refund orders that are stolen after delivery.

Customs & Import Fees (International Orders)
Buyers are responsible for any customs fees, taxes, or import charges.
These fees are not included in the item price or shipping cost.

Shipping Restrictions
Some locations may not be eligible for delivery.
If your address cannot be shipped to, your order will be cancelled and refunded.

Contact
For any shipping questions, email:
cathybb@protonmail.com